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领导者看问题不是作为干扰, 而是不断改进和看到原来没有意思到的机会
A leader must never view a problem as a distraction, but rather as a strategic enabler for continuous improvement and opportunities previously unseen.

responding promptly and efficiently  with a comprehensive step-by-step incident report that included our change management efforts.

Effective leaders connect the dots and map-out a realistic plan of action in advance. They have a strategy that serves as the foundation for how the problem will be approached and managed. They anticipate the unexpected and utilize the strengths of their people to assure the strategy leads to a sustainable solution.
Never shoot from the hip when problem solving. Avoid guessing. Take enough time to step back and assess the situation and the opportunities that each problem represents. Make the problem solving process more efficient by recognizing that each problem has its own nuances that may require a distinct strategy towards a viable resolution.

They never realize that, in the end, all problems are the same – just packaged differently.

silo mentality is a reluctance to share information with employees of different divisions in the same company. This attitude is seen as reducing the organization's efficiency and, at worst, contributing to a damaged corporate culture.Jun 25, 2019

  • Generous favors blossom into friendships.
  • Odd jobs blossom into annual contracts.
  • Coworkers blossom into supporters.
  • Bosses blossom into advocates.
  • Friends blossom into partners.
  • Ideas blossom into enterprises.


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